I was speaking in a large board room about the solutions we sell at work and I mentioned something that made us different from our competitor in a specific way.
A rep from that competitor was in the room and started to protest, shouting loudly at me because of the things I mentioned stating that we were slandering them and being mean. I explained my position calmly, letting them know I was not slandering their company, but highlighting a particular point of feature difference. After that, I took a moment to make a few positive comments about their company.
After this, there were a few positive murmurs and I finished my presentation which was even more well-received.
The company was won over by how well I handled the situation.
I think we won that deal. What does that mean?
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